PPC and Paid Media Management for US Brands

Rising click costs, more competition and shifting buyer behavior make paid media harder to scale. We help brands recover lost revenue, steady performance and grow profitably on Google, Meta, Microsoft Ads and more.

We run search, shopping, social and retargeting campaigns for retail and DTC, healthcare, financial services, SaaS and app brands. A senior strategist sets the plan, and our AI agents check every account daily, so the plan adapts to your goals each week. When Chan Luu launched Ready-to-Wear, its own Meta catalog set returned 5.80 per ad dollar in Q2 2026.

A laptop showing an ad analytics dashboard with charts, on a grey sofa
Google Partner, Premier 2026Meta Business PartnerVega Digital Awards 2023 Platinum, Best SEM Campaign, Melinda MariaVega Digital Awards 2023 Gold, Marketing Effectiveness, HammittVega Digital Awards 2024 Silver, Chan LuuGold Stevie Award 2023, Marketing Campaign of the Year, Fashion & Style, Melinda Maria

Paid Media Results From 2025 and 2026

Miz Mooz campaign photo
Footwear

Google kept charging more for the same clicks, so we capped bids and moved the savings to Meta.

+62%Shopping ROAS in a four-week bid cap test in 2025, on 38% less spend
+17.6%Search revenue in 2025 on 6.6% less spend
Chan Luu campaign photo
Fashion jewelry

Half the Meta prospecting budget went to static images, which returned less than catalog ads, so we moved it into catalog sets for best sellers and Ready-to-Wear.

+49%Meta prospecting ROAS in Q2 2026, while its spend more than tripled
+399%Meta prospecting revenue in the same quarter
Mobile IV Medics campaign photo
Mobile IV

The account leaned on broad match, so we split campaigns by state, moved to exact and phrase match and bid for booked appointments.

+274%Google Ads appointments, 2025 against 2024
+25.4%ROAS in October 2026, after spend was matched to nurse availability

Why Ad Spend Stops Paying Off

These are the problems we find most often in accounts brands bring to us, and what each one does to performance.

Tracking that hides the sale

When tracking breaks or double counts, platforms credit the wrong campaigns. Budget moves to what looks good in the dashboard and away from what sells.

Too many campaigns to track

Accounts grow until no one can see which campaigns lose money. Spend spreads thin, the algorithms get too little data to learn, and losing campaigns run for months.

Ads left running too long

The same creative runs after the audience stops responding. Frequency climbs, cost per click rises and revenue slips while the account looks unchanged.

Bids on the wrong action

Campaigns optimized for installs, clicks or form starts find more of those, not more paying customers. Volume rises while revenue per dollar falls.

Brand clicks bought twice

When affiliates, partner sites and your own campaigns bid on your brand name, you pay more for customers already looking for you, and reported ROAS looks better than it is.

Budget in the weaker format

Budget stays in the format a campaign started with, even when catalog, video or another channel returns more. Each month it stays, the account earns less per dollar.

What We Run in Every Account

The same six checks run on every channel we manage, from Google, Meta and Microsoft Ads to Criteo and Pinterest, and each channel is assessed on the orders or leads in your own records.

Daily Account Checks

Anything broken flagged within a day.

  • Budgets spent early, conversions that stop recording, campaigns paused without notice
  • Ad rejections, learning resets, a tracking tag or server-side feed gone quiet
  • A daily status that says whether anything needs action today, with at most three fixes

Targeting and Audiences

Spend on the searches and people worth paying for.

  • Search terms and negatives reviewed on Google and Microsoft Ads
  • Prospecting and retargeting audiences kept apart on Meta, Pinterest and Criteo
  • Performance Max, Advantage+ and AI Max tested against your current setup before they take budget

Product and Catalog Ads

Product ads matched to what you have in stock.

  • One product feed fixed once and sent to every channel that shows products
  • Ad spend reviewed by product, next to stock levels, in Conative AI
  • Best sellers and categories given their own campaigns

Creative and Fatigue

Ads refreshed on evidence, not on a calendar.

  • One variable tested at a time, with the winning criterion set before the test starts
  • Fatigue flagged from frequency and rising cost
  • Briefs for each channel's formats, built from what already works

Tracking and Measurement

Conversion data you can plan budget on.

  • Purchase and lead tracking checked against your records
  • Platform-reported conversions compared with your store, CRM or booking data
  • Pages that lose visitors passed to our conversion team

Weekly and Monthly Reports

What changed, what it did and what comes next.

  • A weekly scorecard of last week's changes
  • Spend, revenue, orders and MER across all channels against your plan
  • A plan for the next 30 days, biggest items first, with the decisions we need from you

Conative AI Connects Ad Spend to Your Inventory

Conative AI is the inventory and marketing platform CB/I Digital built for ecommerce brands. Our paid team uses it to put budget behind in-stock, full-margin products.

See How Conative AI Works
  • Spend by product

    Ad spend, conversions and ROAS for each product, from Google and Meta down to the SKU.

  • Trends spotted early

    Trends and outliers in your sales are surfaced automatically, so rising products can join your core range and get budget early.

  • Low-stock alerts

    Alerts on the products driving your spend, so you promote best sellers you can still ship and restock them in time.

  • Overstock cleared

    Overstock is flagged so a promotion can move it, before it turns into a deeper markdown.

Our Approach to Paid Advertising

A senior strategist owns your paid media plan and sets it against your revenue, margin or lead targets. Our AI agents check spend, search terms, conversions and creative in every account every day and draft the changes. That leaves your strategist's time for steering each channel toward those targets, instead of reacting after a problem has already cost you results.

Every day, in every account

Pacing and spend

The Paid Media Agent compares spend with targets and flags campaigns that overspend or stall.

Search terms

The Paid Media Agent reviews new search terms and drafts negatives and keyword changes.

Conversions

The Analytics Agent checks each platform's conversion count against your sales or lead records.

Creative

The Creative Agent flags ads losing performance and drafts new copy and creative specs.

Strategist approval

Your strategist reviews every drafted change to budget, bids or campaigns and approves it before it goes live.

16specialist AI agents across paid media, email, conversion, search and analytics
105documented procedures, so recurring tasks follow a written method
18production workflows, from the first audit to the monthly report
8quality checks, with manager and strategist approvals
A Hammitt crossbody bag held against an orange outfit An A.S.98 studded leather boot

Where Is Your Ad Spend Leaking?

Before you change anything, our paid media team goes through your accounts the way it does when it takes one over, and checks each finding against your sales or lead data. We reply within one business day of your request.

  • What you send

    View access to Google Ads, Meta, Microsoft Ads and GA4, plus your store or CRM data if you can share it. The audit is for brands already spending on Google or Meta.

  • What we review

    How many of your products can actually show in Shopping and Performance Max, how much Performance Max spends on your own brand name, brand searches lost to budget, and campaigns or sister sites bidding on the same search. On Meta, the split between new and past customers, markets mixed into one campaign, and single ads that hold the budget without earning it.

  • What you receive

    A report that shows where you stand by market and year and the months each account ran no ads. It ranks the Google and Meta findings by the money involved and says what to change first. The audit is yours to keep, whether or not you hire us.

Get Your Paid Media Audit

Your Paid Media Team, Held to Your Own Numbers

Works Like Your In-House Team

We start by agreeing on your goals and the strategy to reach them. Your strategist then joins your weekly meetings, works from a shared backlog with your marketing team and stays in touch between meetings, with an account manager and channel specialists behind them when something breaks.

Guiding Brands Through Recovery

We have helped brands of every size, in retail, healthcare and financial services, recover from steep drops in performance. We find the root cause first, steady the account, then build a plan that grows audience and revenue across channels.

Business Results Over Vanity Metrics

We agree with your team on the source of truth, whether that is your store, CRM or booking system, and measure every channel against it. Each weekly report marks last week's changes as a win, a loss or too soon to judge, on your numbers rather than platform dashboards.

Paid Media Planned With the Rest of Your Funnel

We look at how paid fits your whole marketing mix, not only the channels we run. When the ads expose a page that loses visitors, a product with spend and no sales or a category with no search presence, we suggest the fix and hand it to our conversion or SEO team, or to yours.

A laptop showing Google Shopping results for boots on a wooden desk

More Brands We Run Paid Media For

Hammitt logoMelinda Maria logoIppolita logoSuperJeweler logoSleeper logoWowza Media Systems logoUnion Savings Bank logoPixlee TurnTo logoLarson Jewelers logoKyte logoNaked Cashmere logoLawtrades logoA.S.98 logoJeenie logoSophia Fiori logoWibbitz logoBixler's logoZ League logoDolce Glow logoVirtus Tactical Shop logoInfinity Shoes logoHOZEN logoPlanet Cowboy logoArt & Eden logo

"CBI has been an amazing partner for us and I am looking forward to another great year with them. They not only have a deep understanding of up to date strategies in PPC, UX, analytics, and merchandising, they tailored a very detailed strategy for our unique business and customer that is working out amazing. We saw immediate results once we switched to CBI, and are now enjoying large gains due to the long-term strategies they suggested."

Bryan DeMaranville, CEO at Chan Luu

BRYAN DEMARANVILLE

CEO - Chan Luu

"I urge you start communicating with CB/I Digital immediately when you're ready for fast rapid growth. Mike and CB/I team are going to take you there! We're moving fast and driving growth from both top and bottom of the funnel for Hammitt, thanks a lot Mike and everyone at CB/I!"

Tony Drockton, Founder at Hammitt

TONY DROCKTON

Founder - Hammitt

"What really sets CB/I apart is that they truly understand our business and brand. They're responsive, strategic, and always proactive. We trust them completely and consider them an extension of our internal team."

RON KENIGSBERG

Founder - Miz Mooz

"Wowza was struggled with an over worked and over analyzed Adwords account. CBI came in restructured our account and the results have been astonishing, our interaction rate and conversions are up while keeping the cost down. I would highly recommend them to any company no matter how advance their digital strategy is."

George Sturgis, Senior Manager of Demand Generation at Wowza Media Systems

GEORGE STURGIS

Senior Manager of Demand Generation - Wowza Media Systems

"CB/I Digital have been executing SEO and paid advertising campaigns for Union Savings Bank, and we are delighted with the results. CB/I team has deep digital expertise, is action-oriented, and very dedicated to deliver great work. We look forward to continuing our digital success with them."

Melissa R. MacCaull, VP/Director of Marketing at Union Savings Bank

MELISSA R. MACCAULL

VP/Director of Marketing - Union Savings Bank

Frequently Asked Questions

Can you take over our existing Google Ads and Meta accounts?

Yes. We read the account history before we change anything, keep the campaigns that work, and restructure in stages so the handover does not disrupt what is working. You keep admin access throughout.

Where do the numbers in your reports come from?

From your own records first, such as store orders, CRM leads or booked appointments. We rebuild each channel's return on those records and its real spend before moving money, because platforms credit themselves generously. For one fashion brand in May and June 2026, Google, Meta and Criteo each reported 2.1 to 3.8 times what its analytics showed.

Which channels do you run?

On Google, Search, Shopping, Performance Max, Demand Gen, Local Services Ads and call-only campaigns. On Meta (Facebook and Instagram), Advantage+ and catalog ads. We also run Pinterest, Criteo and Microsoft Ads.

Do you run paid media for DTC and ecommerce brands?

Yes. Many of our paid acquisition clients sell online, in jewelry, footwear, fashion and lifestyle. For stores we review Shopping spend by product against stock and report revenue from your orders.

Do you manage Amazon Ads too?

Yes. Our Amazon team runs Amazon Ads together with each product's listing and inventory, and plans that budget alongside your Google and Meta campaigns.

Who produces the ad creative?

We find the concepts and formats that are wearing out and brief new ones based on what your best ads show. Your creative team or ours produces them, and we test what comes back.

What should we look for in a PPC partner?

Ask when its published results were achieved, whether it checks them against your own sales, who approves changes before they go live, and whether you keep admin access to every account. The same questions apply whether you are choosing a PPC, Google Ads or Facebook ads agency.

Who works on my account?

A senior strategist who leads the account and owns the plan, an account manager for day-to-day contact, and specialists for Google Ads management, for Meta and its creative, and for other paid channels. You meet them every week, and each quarter we review results against your targets and reset the budget.

Will you commit to a ROAS target?

No. A return promised before anyone has seen your margins and stock is a guess. What we commit to is the daily checks, a weekly report that scores every change, and a plan you approve before any budget changes.

How are your fees set?

We set fees after the audit, based on the channels, accounts and markets in scope and how much creative you need. You see the plan before any agreement.

A team talking around a long table in a dim office

Ready to See What Your Ad Spend Really Returns?

Send us your website and the channels you run, and tell us where your sales are recorded. A senior strategist will take the first call.

Get Your Paid Media Audit

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