Insights

Digital Insights, Experiences, and Updates

How SEO for Banks Changes When Customers Search With AI

How SEO for Banks Changes When Customers Search With AI

What SEO for banks means when AI answers sit on top of search: which bank searches change, what happens to clicks, and what to keep, change and stop.

10/07/2026

Mike Le

Technical AEO for Bank Websites: Product Pages, Schema and Branch Pages

Technical AEO for Bank Websites: Product Pages, Schema and Branch Pages

How to build bank product pages, schema and branch pages that Google's AI features, ChatGPT and Perplexity can read, with release checks for web teams.

10/07/2026

Mike Le

What Is Generative Engine Optimization for Banks?

What Is Generative Engine Optimization for Banks?

A working definition of GEO for banks, how it relates to SEO and AEO, what it cannot promise, and a glossary of AI search terms for bank teams.

10/07/2026

Mike Le

How Banks Earn Citations Beyond Their Website

How Banks Earn Citations Beyond Their Website

How banks get cited from YouTube, LinkedIn, industry publications and forums in AI answers, and the compliance rules each channel carries.

10/07/2026

Mike Le

A 90-Day AI Search Plan for Banks

A 90-Day AI Search Plan for Banks

A week-by-week, team-by-team plan for a bank's first 90 days of AI search work, built around compliance review and the web release calendar.

10/07/2026

Mike Le

AI Visibility Audit for Banks

AI Visibility Audit for Banks

How to run an AI visibility audit for a bank, product by product, from AI answers and crawler access to a dated baseline and a ranked fix list.

10/07/2026

Mike Le

How to Evaluate an AI Search Partner for a Bank

How to Evaluate an AI Search Partner for a Bank

Agency or in-house, what drives the cost, what to put in the RFP and how to score an AEO agency, written for bank marketing leaders.

10/07/2026

Mike Le

Banking AI Citation Report: What AI Engines Cite and Why

Banking AI Citation Report: What AI Engines Cite and Why

What ChatGPT, Perplexity and Google's AI features cite for banking questions, how sources shift by product and place, and where a bank's effort counts.

10/07/2026

Mike Le

How to Measure a Bank's AI Search Visibility

How to Measure a Bank's AI Search Visibility

How to measure a bank's visibility in ChatGPT, Perplexity and Google AI Overviews, which KPIs to read by product and platform, and what tools can and cannot do.

10/07/2026

Mike Le

Keeping Bank Content Compliant While Optimizing for AI Search

Keeping Bank Content Compliant While Optimizing for AI Search

Where AI search work meets Reg Z, Reg DD, UDAAP and FDIC rules, and how banks write passages that stay accurate when an AI answer quotes them on their own.

10/07/2026

Mike Le

Strategy, Ownership and Operating Model for AI Search at a Bank

Strategy, Ownership and Operating Model for AI Search at a Bank

Who should own AI search at a bank, what a working strategy decides, and the monthly loop that gets marketing, digital, product and compliance moving together.

10/07/2026

Mike Le

The Bank CMO's Business Case for AI Search

The Bank CMO's Business Case for AI Search

How to build a business case for AI search at a bank: the baseline, the cost of absence, what the work involves and how long results take.

10/07/2026

Mike Le

Why Banks Are Losing the First Customer Conversation to AI

Why Banks Are Losing the First Customer Conversation to AI

Customers now build bank shortlists inside AI answers. What changed, who gets named and why, and what a bank CMO should do about it in 2026.

10/07/2026

Mike Le

How Large Banks Can Compete With Fintechs in AI Search

How Large Banks Can Compete With Fintechs in AI Search

Fintechs get named more often in AI answers because their content goes deep on one product. How a large bank competes, one category at a time, and uses its trust advantage.

10/07/2026

Mike Le

How We Reclaimed Position #1 for First Citizens Bank in the AI SEO Era

How We Reclaimed Position #1 for First Citizens Bank in the AI SEO Era

Most brands lost traffic when AI Overviews launched. Zero-click search is the real demon. In early 2024, one of our ...

09/09/2025

Mike Le

What Is Semantic SEO (And Why Should You Care)?

What Is Semantic SEO (And Why Should You Care)?

Key Takeaways Semantic SEO builds content around topics and intent, not single ...

07/31/2025

Eric Legaspi

CB/I wins Two Stevie's from the American Business Awards

CB/I wins Two Stevie's from the American Business Awards

We are proud to announce that CB/I Digital has won TWO Stevie Awards for Marketing Campaign of the Year from the ...

05/04/2023

Eric Legaspi

We made the Inc. 5000 list!

We made the Inc. 5000 list!

Fifteen years ago, Jane and I met randomly on the F train in New York. What began in that noisy car grew into a ...

03/22/2023

Mike Le

CB/I Digital is the winner for Interactive Media Awards 2022

CB/I Digital is the winner for Interactive Media Awards 2022

Today marked a proud day for CB/I Digital, especially our Magento Commerce development team. Interactive Media ...

10/12/2022

Mike Le

Taking 'Focus on Users' Advice Can Kill Your SEO Traffic

Taking 'Focus on Users' Advice Can Kill Your SEO Traffic

Why it's critical to keep your technical SEO in check when making user experience improvements. If you ask ...

08/10/2017

Mike Le

Making This One Simple Request to Your Search Agency Will Produce Major Results

Making This One Simple Request to Your Search Agency Will Produce Major Results

Why you need to ask for direct access to campaigns. Many search agencies still run search campaigns on ...

08/10/2017

Mike Le

Collaboration In Adland Is No Longer An Option (It's A Must)

Collaboration In Adland Is No Longer An Option (It's A Must)

In the agency world, we often find ourselves working with other agencies on major client accounts, each handling a ...

10/30/2016

Mike Le

5 tracking errors that mess up your analytics reports

5 tracking errors that mess up your analytics reports

Accurate digital tracking requires a mix of technical skills and business knowledge, and the two often don’t go ...

10/16/2016

Mike Le

A complete Local SEO guide for small businesses

A complete Local SEO guide for small businesses

A practical local SEO guide for business owners. Have you ever used Google to find something nearby? Like ...

10/14/2016

Mike Le

5 Mistakes That Can Kill Your Digital Analytics

5 Mistakes That Can Kill Your Digital Analytics

With the latest advancements in data capturing and data processing technology, we have the ability to track the ...

10/12/2016

Mike Le - Kate Harrison

Six major differences between Facebook awareness and conversion campaigns

Six major differences between Facebook awareness and conversion campaigns

Facebook is the biggest social network on Earth, and Facebook advertising has long been known as a great social ...

09/15/2016

Mike Le

The Dark Side of Content Marketing

The Dark Side of Content Marketing

"Create awesome content." "Deliver value." "WOW your users." "Master the art of storytelling." "Users will find ...

09/14/2016

Mike Le

Five common keyword research mistakes you need to avoid

Five common keyword research mistakes you need to avoid

Before you dive into keyword research for your site, you should know about these common mistakes that many ...

09/09/2016

Mike Le

Five absolutely vital elements for mobile SEO success

Five absolutely vital elements for mobile SEO success

Is your website mobile-friendly? 2016 marks the first year that mobile traffic surpassed desktop traffic, yet ...

08/22/2016

Mike Le

Tough Clients Help Make Great Agencies

Tough Clients Help Make Great Agencies

Having (some) tough clients can make you a better agency. We agencies all dream of polite and understanding ...

08/22/2016

Mike Le

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